# *Shipping Policy*

Thank you for choosing *Digital Gold by Archita Jewellers*. This Shipping Policy outlines the terms and conditions related to the delivery of physical gold ordered through our mobile application.

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## 1. *Shipping Carrier*
All our physical gold deliveries are handled by our trusted logistics partner, *BVC Logistics*, a leading secure delivery service provider in India known for safe and timely transportation of precious metals.

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## 2. *Order Processing & Dispatch*
– Once your order for physical gold redemption is confirmed, we initiate processing.
– Orders are typically processed and dispatched *within 7 working days* from the date of order confirmation.
– You will be notified via the App and/or email once your order has been dispatched, along with a tracking ID (if applicable).

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## 3. *Shipping Charges*
– Shipping charges *vary based on your delivery location and the quantity of gold* being shipped.
– The exact shipping charge will be *quoted to you after your delivery request* is placed and reviewed.
– Charges will include secure packaging and handling.

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## 4. *Insurance Coverage*
For your peace of mind, *all physical gold shipments are covered under comprehensive insurance* during transit. This means your order is protected against loss, theft, or damage until it reaches your doorstep.

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## 5. *Delivery Area*
We currently offer physical gold delivery across *select locations within India*. Availability will be confirmed based on the delivery address you provide during the order process.

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## 6. *Important Notes*
– All deliveries will require a valid government-issued photo ID for verification at the time of delivery.
– In case of a failed delivery attempt, our logistics partner will reach out to reschedule.
– Please ensure someone is available at the address to receive the package to avoid delays.

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## 7. *Customer Support*
For any questions regarding your order status, shipping charges, or delivery timelines, feel free to contact us:
📧 *Email:* architajewellers@outlook.com
📞 *Phone:* +91-8999698882

Our team is here to assist you and ensure a smooth and secure delivery experience.