Privacy Policy

*Privacy Policy*

Archita Jewellers (“we”, “us”, “our”) is committed to protecting the privacy of users (“you”, “your”) of the *Digital Gold by Archita Jewellers* mobile app (“App”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our services.

By using the App, you agree to the practices described in this policy.

## 1. *Information We Collect*

We may collect the following types of personal information when you use our App:

### a. *Personal Identification Information*
– Name
– Mobile Number
– Email Address
– Government-issued ID (for KYC purposes)
– Address and delivery details

### b. *Transaction Information*
– Purchase history of digital gold
– Amounts invested or redeemed
– Payment method details (processed through secure third-party gateways)

### c. *Device & Technical Information*
– Device type, OS version, and IP address
– App usage logs and activity data
– Location data (with your permission)

## 2. *How We Use Your Information*

We use your information to:

– Create and manage your account
– Facilitate digital gold transactions and physical deliveries
– Comply with legal and regulatory requirements (e.g., KYC/AML laws)
– Improve the App and customer experience
– Respond to your queries or support requests
– Send transactional and promotional notifications (with opt-out options)

## 3. *Data Sharing & Disclosure*

We do *not sell* or rent your personal data. We may share your information with:

– *Authorized Partners:* For processing and storing digital gold, including vaulting and redemption
– *Logistics Providers:* Such as *BVC Logistics*, for the secure delivery of physical gold
– *Payment Gateways:* For processing transactions securely
– *Regulatory Authorities:* If required under applicable laws

All partners and third parties are contractually obligated to protect your data and use it only for specified purposes.

## 4. *Data Storage & Security*

We use industry-standard security protocols to protect your personal data from unauthorized access, misuse, or disclosure. This includes:

– Data encryption
– Secure server infrastructure
– Access controls and authentication measures

## 5. *Your Rights*

You have the right to:

– Access the personal data we hold about you
– Correct inaccuracies in your data
– Withdraw consent or request data deletion (subject to legal obligations)
– Opt out of marketing communications at any time

To exercise these rights, please contact us at the email below.

## 6. *Retention of Data*

We retain your data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. This includes regulatory record-keeping for financial transactions.

## 7. *Children’s Privacy*

Our App is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors.

## 8. *Changes to This Policy*

We may update this Privacy Policy from time to time. You will be notified of significant changes via the App or by email. Continued use of the App indicates your acceptance of the updated policy.

## 9. *Contact Us*

If you have any questions, concerns, or requests regarding your personal data, please contact us:
📧 *Email:* architajewellers@outlook.com
📞 *Phone:* +91-8999698882